Overcoming Language Barriers in Humanitarian Work
While her work required technical expertise, language skills played a key role in its success. "It was challenging to pick up a lot of things quickly, like from meetings or explanations about how things were run. But people were very supportive, especially the Congolese national staff. They were happy to work around my Australian accent."
She quickly learned that preparation was key. "I would go to meetings with pre-prepared questions and anticipated responses. In the early stages, I’d write reports in English [first] and translate them into French. You really have to be prepared to do double the work."
She also found cultural immersion an advantage. "When you're relaxed and having fun, you learn quicker. The Congolese staff were welcoming and encouraging. It really made a difference."
Lessons Learned and Advice for Others
Reflecting on her time in Congo, Sophie believes that combining language learning with fieldwork created a deeply immersive experience. "The most rewarding part was when I could communicate successfully. The team was impressed that I was trying so hard to support them, and it made my work feel more meaningful."
For those considering joining MSF, she advises patience and persistence. "Try and go for a longer mission on your first time. It takes a while to understand the bureaucracy of MSF, who does what, and how communication lines work. My first mission really prepared me [to be independent] for my second one."
As for learning a new language, she recommends immersion. "Being thrown in the deep end, being totally immersed—that’s the best way to learn. But be prepared to put in a lot of extra work. It’s hard but really rewarding."
